We keep the directory straightforward, but real bookings always raise a few practical questions. This page points you to the right place, whether you are checking how a listing works, what to ask a venue, or how to get in touch with our team.
Straight answers about how the directory works, what each listing covers, and how to confirm a supplier once you have shortlisted a few. No fine print, just the practical side of planning.
Every entry is verified before it goes live, and we re-check contact details on a rolling basis. If a planner stops responding or changes their number, the listing is flagged until we confirm the new details. You will always see the date of the last check on each profile.
Each venue page lists the real capacity for seated and standing events, noise restrictions and cut-off times, load-shedding backup status, and parking notes. You will also find typical event types the venue hosts, from school formals to corporate year-end functions, so you can tell quickly whether it fits your guest list.
No. The directory is a comparison tool, not an agency. Once you have shortlisted suppliers, you contact them directly to confirm availability, discuss deposit structures, and sign your own agreement. We do not take commissions or sit between you and the planner.
Look beyond the total figure. Each listing notes the typical event size a planner handles, what equipment is included in their standard package, and their usual booking lead time. That makes it easier to compare like with like, whether you are organising a bridal shower in Pretoria or a birthday party in Durban.
It happens, especially during peak wedding season. Use the filters to find similar planners in the same metro, then check their lead times before reaching out. Most coordinators can also recommend a colleague if they are fully booked, so it is worth asking when you call.
Yes. If you worked with a catering team, decor hire company, or photographer who is not listed yet, send us their details through the contact page. We verify their information and add them if they operate in Johannesburg, Cape Town, Durban, or Pretoria.
Whether you are stuck on a venue's noise policy or want to double-check a supplier's deposit terms, the support desk is the quickest way to get a straight answer. We reply to every query ourselves, so you are not talking to a bot.
Spot a contact detail that looks outdated? Send us the listing name and we will re-check it within two working days.
Response within 48 hours
Not sure if a venue suits a school formal or a 200-guest wedding? Ask us and we will pull the capacity and noise notes for you.
Response within one working day
Own a venue or run a catering team? Tell us what changed and we will refresh your entry on the catalogue.
Updates published within 3 days
From load-shedding backup to parking capacity, we can point you to the right listings for your event type and metro.
Response within one working day
Many questions are already answered in the directory notes and listing details.